![]() This promotion means you won’t pay the usual setup fee of £35. Doesn’t apply to Netflix Add to Bill add-on, Disney+ add-on, Lionsgate+ add-on, Stream Entertainment subscriptions or admin charges. *Monthly price shown will increase each April from April 2024 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. The internet may be faster in the mornings or on weekdays when fewer people are online, compared to busy peak-times when there’s high local demand for the internet (around 8-10pm or during big events e.g. If you’re working from home using a VPN, this extra level of protection could be affecting your broadband speed, especially during peak office hours. Try disconnecting and reconnecting to the VPN (Virtual Personal Network). Unlike an Ethernet connection, WiFi signal can be disturbed by obstacles such as walls, furniture and doors. Using an Ethernet cable to connect devices, like your online gaming console or laptop, to the Hub is a reliable way to get fast speeds. If a device is still struggling with WiFi speed, check the latest software is installed and update your internet browser – quick note: newer devices have better reception than older ones. Run our clever tests to find and fix issues with your home’s connection and check for issues in your area.ĭisconnect devices around the home that aren’t currently being used to try to speed up the internet connection and boost WiFi signal. Turning the Hub off and on again to reboot it, every two months, helps correct slow speeds caused by buffers. Positioned at least half a metre away from objects such as TVs, wireless speakers, cordless phones and radiators (keep the Hub cool). But if you’re getting broadband speed test results that are close to our estimated speeds for your package and you’re finding that the connection is too slow, it may be time to upgrade your broadband to a faster speed. You can also follow our guide on how to improve latency. These tips and tricks can help improve connection and combat slower speeds. Test your broadband speed at different times of day for an average reading.Check your device is not too old to be compatible with high broadband speeds.Switch off antivirus software and firewalls, if possible.Disconnect your other devices or consoles from the WiFi as they can interfere with the signal.Close all other browser tabs, windows and apps.Ways to make your internet speed check more accurate But using an Ethernet cable to connect your device to the Hub will give you the most accurate broadband speed test results and a faster connection than wireless broadband. ![]() Obviously, you can run a WiFi test to check what speeds you’re getting around your home. And if your results vary, don’t worry that’s normal, due to factors such as the time of day and number of devices sharing your broadband when you repeat the internet speed test. If anything, it’s more likely to underestimate speeds – it’s a strict, Ofcom-approved test (other speed checkers may not be). If you tested your Internet speed and feel it's lower than expected, try our Network Troubleshooter to resolve any issues you may have with your Google Fiber Internet connection.Our broadband speed test is generally pretty accurate and the results are a good reflection of the speeds you were getting during the test.If you've run an Internet speed test and believe you still aren't receiving the fastest speeds, here are ways you can improve your Wi-Fi speeds.Have only one tab open in your web browser when running a speed test.Use an Incognito window in Chrome web browser or a private window in other web browsers.Learn more about the maximum possible download speeds achieved using a variety of wireless and connected devices. You won't be able to reach maximum Internet speeds of your chosen Fiber plan when connected by Wi-Fi.All hardwired speed tests should be conducted using the silver 10G LAN multi-gig ethernet port on the back of the Google Fiber router.View the results of your upload and download speeds. Ensure you're connected to Google Fiber's speed test server by clicking "Change Server" for the best results. If this occurs, unblock pop-ups temporarily to display the speed test page.Ĭlick the GO button to start the test. If you have pop-ups blocked, the speed test may not appear when you click the speed test link.Use a wired ethernet connection to obtain maximum speed. If you don't have an ethernet connection, you can perform the speed test with a wireless connection.Īccess the SpeedTest by Ookla from your desktop or browser. For best results, close all applications and other devices before running the speed test.
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